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Reminding customers about upcoming appointments keeps your office schedule on track and helps your company reach its revenue potential. However, there’s no guarantee that your client will answer a phone call, and reaching out over and over again is time-consuming. Sending appointment reminder texts may be the solution you’re looking for.
Unlike traditional phone call reminders, appointment reminders sent via SMS offer a cheap and effective solution for confirming appointment times. Because 98% of SMS messages get read, your customers are far more likely to show up prepared and on time for their appointments. And 83% of people prefer receiving appointment details via text – so it’s a win-win.
Ready to take the next step toward reaching your business’s full potential? Read on for free appointment reminder templates:
Appointment reminder texts don’t have to be complicated. A short, simple message with key pieces of information (like the date and time of the appointment and the type of service) will reduce no-shows and streamline contact with clients. Here are some general appointment reminder templates that you can use to remind customers of their scheduled commitments:
Life happens – so it’s important to allow your clients to cancel or reschedule their appointments if needed. This will improve your relationship with your customers, eliminate the need for phone tag, and save your business time and effort. Use these templates to help your clients adjust their appointments:
A great way to save time and streamline the check-in process is to ask your client to submit the required documentation before the time of the appointment. Send these reminder text messages to clients with a call-to-action to submit necessary documents:
If the appointment with your client will be in person, it’s a good idea to remind them where the service will take place. Use these templates to eliminate any confusion and ensure that your client will show up at the right place at the right time:
Reiterating important instructions via text is the best way to keep things as straightforward as possible. Try out these templates to confirm details with your clients:
If you’re meeting with your client via video or voice call, your client must know exactly when, where and how to join the meeting. Whether you’re scheduling a Zoom meeting or giving them an introductory call, let them know in advance how the appointment will take place using these templates:
Payment reminder texts are an extremely useful tool for businesses and clients. Alerting your customers of the amount they owe and when they owe it eliminates confusion and surprises when the time comes to make a payment. Use these friendly reminder texts to keep them in the loop:
Looking for industry-specific reminder text messages to send your clients? Plug these appointment reminder templates into your SMS platform to automate the appointment reminder process:
Check out these Auto Repair Text Message Ideas for more automotive industry templates.
For more salon industry templates, check out these Text Message Templates for Beauty Salon Businesses.
For more church texting templates, check out Church Texting Services: How to Use SMS Effectively.
Check out our Complete Guide to Text Message Marketing for Gyms (+ Templates).
Check out our Complete Guide to Text Message Marketing for Gyms (+ Templates).
For more real estate industry templates, check out these Real Estate Text Message Ideas.
More than 60% of consumers prefer that businesses connect with them via text message over any other method. Text message appointment reminder templates save time and create consistent branding throughout your customer communications.
With a texting platform like Textedly, you can send appointment reminders, confirm appointments and increase revenue by eliminating missed appointments. Textedly also allows you to create and save appointment reminder templates and use features like custom fields and personalization tags to create personalized appointment reminder text messages.
Textedly’s affordable, user-friendly platform works for businesses of any size or industry. With features like message scheduling, two-way messaging, the ability to send messages over the 160-character limit and more, you can easily manage your SMS strategy on a single platform.
